- Defects from craftsmanship, manufacturing, or material defects – ONE year*
- Cracks – TWO years**
What is NOT covered?
- Damages caused by an external event (such as mold due to atmospheric conditions or corrosive effects due to sweat or saliva), nor parts subject to wear and tear such as pads and corks
- Damages caused by an improper use of the instrument, meaning the disrespect of care and maintenance instructions
- Damages due to any physical influence
- Instruments handled by a non-authorized person.
- Damage from other repair technicians.
*Defects will be repaired only at the Clarinets by Copeland shop.
**Cracks are covered for two years. However, cracks will only be repaired and replacement joints are not guaranteed.