Privacy Policy

Last Updated: October 2025

Clarinets by Copeland (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our app and website (collectively, the “Services”).

1. Information We Collect

We may collect:

Personal Information such as your name, email address, phone number, or shipping details when you make a purchase or contact us.
Usage Data such as device type, browser information, and how you interact with our app or website to help us improve our Services.
Payment Information is processed securely through our payment partners (such as WooCommerce or Square). We do not store full credit card details.

2. How We Use Your Information

We use your information to:

Process orders, payments, and customer requests
Improve our products, services, and user experience
Communicate updates, promotions, or important notices (you can opt out anytime)

3. Data Protection

We take reasonable steps to protect your information through encryption, secure servers, and limited access by authorized personnel only.

4. Sharing of Information

We do not sell or rent your personal information. We may share it only with trusted service providers who help operate our business (e.g., payment processors, shipping carriers) under strict confidentiality agreements.

5. Your Rights

You may request access, correction, or deletion of your personal information by contacting us at info@betterclarinets.com.

6. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website and app with an updated date.